Terms & Conditions

Pick Up and Drop Off

Vans are typically ready for pickup on the first day of you rental at 1:00 pm and due back on the last day of your rental at 12:00 pm. If you would like to adjust this, contact us and we work out accomodations.

Due to other renters anticipating the return of your van rental, there will be a $200 fee for late dropoffs.

If you return the vehicle in an uncleanly state there will be a $150 cleaning fee. Please, bring it back how you got it, and things will be cool.

Fuel tank must be full upon return. If not full upon return a charge of $5 a gallon will be charged.

Deposits, Cancellations, and Refunds

You must pay a 50% deposit to secure your reservation. The remainder of your payment is due 30 days before your pick-up date or at reservation time, whichever is less.

Cancellations made within 30 days of pickup will be fully refunded, minus a $250 reservation fee if rental period is less than two weeks, and $500 if more than two weeks. No refunds will be given if cancelled less than 30 days prior to pickup date.

A $1000 security deposit during your rental period, due at pick up, is required against damage, unreasonable use, or excessive cleaning requirements. Generally, you'll get your deposit back after 3 days within returning the vehicle, assuming the vehicle was returned in proper condition.

Rogue Caravans reserves the right to cancel a reservation at any time, including at your pickup, due to natural disasters, changes in business conditions, unforeseen natural occurrences, or other situations that would make renting a van unsafe. In the event Rogue Caravans initiates a cancellation, a full refund will be issued.

Insurance

Rogue Caravans carries full collision and $1 million in liability coverage, with a $1,000 maximum deductible.

All drivers must be 21 years of age.

Drivers must show proof of valid license, which must extend the entire rental period.

Drivers must show proof of valid car insurance, which must extend the entire rental period.

Your insurance will act as the primary, and Rogue Caravans will carry a secondary insurance policy.

We accept non-us resident renters, in which case Rogue Caravans insurance policy will become the primary.

In the event of an accident you must contact us immediately.

Breakdowns and Delays

24 hour roadside assistance is included with your rental. Note that this coverage is limited to accessible roads and areas, and if you decide to explore remote areas you are at your own risk and responsible for costs associated with this assistance.

You may not have cell phone service, and if an issue occurs outside of cell phone service, be prepared for the time it might take for help. Keep in mind you might have to get a ride or walk to find assistance or to get to an area where you can call for assistance.

We will do our best to help you with a simple repair.

If the repair is going to take more 24 hours your trip will unfortunately end, and you will be refunded the remaining days rental fees. Rogue Caravans is not responsible for additional costs associated with adjusting your plans and our liability is limited to the refund of any remaining rental days.

If you are outside of a prescribed areas, or deemed in a non-approved road, all costs associated with repair and towing will be borne by the renter. Rogue Caravans is the sole determinant of non-approved roads or other unapproved use of the vehicle. Shoulders and unimproved campsites are generally non-approved and "use at your own risk".

Each of our vans has a unique combination of supplemental camping equipment - both fixed within the vehicle and supplied as part of our service. In the event one of these systems fails or cannot easily be prepared, we reserve the right to not repair during your rental or offer a replacement van.

Some Finer Print

Rogue Caravans is not responsible for any damages, inconveniences, or costs caused by late arrivals (regardless of the reason). Furthermore, Rogue Caravans is not responsible for any loss, injury, or damage to person or property from any equipment rented from Rogue Caravans including, but not limited to, the vehicle rental.

Upon receipt of your deposit, all terms and conditions state herein are binding.

An additional contract will be required to be signed in conjunction with these terms and conditions.

Terms and Conditions of Rogue Caravans LLC are subject to change at any time at the discretion of Rogue Caravans.

Miscellaneous

Dogs can be brought along for a fee of $20 a day. If the vehicle is returned in an excessively dirty condition, you will incur a $150 cleaning fee. Any damage including, not limited to, floor stains, curtains or other upholstery, will be the financial responsibility of the renter.

We are excited to provide travel planning assistance but can not be held responsible for making arrangements or guaranteeing the quality of our tips - things change fast out there.

Remember, campsites and ferries book up early, so plan ahead! Rogue Caravans is not responsible for lodging, parking, camping or similar aspects of your trip.